Privacy Policy

Welcome to Institute OS. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy applies to our website and our software-as-a-service (SaaS) platform (collectively, the "Services").

1. Information We Collect

We collect information that you provide directly to us, information related to your use of our Services, and information from third-party sources.

• Account Information: When you register for an account, we collect your name, email address, phone number, and institute details.
• Student & Staff Data: As an education management platform, you may upload data about students, teachers, and staff. You retain ownership of this data, and we process it solely to provide our Services.
• Usage Data: We collect data about how you interact with our Services, including log files, device information, and IP addresses.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our Services, including:

• Providing customer support and responding to your requests.
• Processing transactions and sending related information, including confirmations and invoices.
• Sending technical notices, updates, security alerts, and administrative messages.
• Analyzing trends and usage to improve user experience.

3. Data Protection & Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Our platform uses industry-standard encryption (SSL/TLS) for data transmission and secure cloud infrastructure.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in the following circumstances:

• Service Providers: We may share information with third-party vendors who need access to such information to carry out work on our behalf (e.g., payment processors, hosting services).
• Legal Compliance: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws.

5. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact our support team.

6. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, providing you with additional notice (such as adding a statement to our homepage or sending you a notification).

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@instituteos.com.