Like most enterprise software platforms, InstituteOS ("we", "us", or "our") utilizes cookies and similar tracking technologies to ensure our School Management Software functions securely, efficiently, and effectively. This policy explains what cookies are, how we use them, and the choices available to you.

1. What are Cookies?

Cookies are small data files that are placed on your computer, mobile device, or browser when you visit a website or web application. They are widely used to make websites work properly, to provide a streamlined user experience, and to remember your preferences (such as login states or language settings) over time.

2. How We Use Cookies

We classify the cookies used across the InstituteOS platform into the following categories:

Strictly Necessary Cookies: These are essential for the operation of our service. They include, for example, authentication cookies that allow administrators, teachers, and parents to log into secure areas of our ERP, and security cookies used to prevent cross-site request forgery (CSRF) attacks.
Functional Cookies: These are used to recognize you when you return to our platform. This enables us to personalize our content for you and remember your preferences (such as your institution's dashboard layout).
Performance & Analytics Cookies: We use these cookies to understand how visitors interact with our website (e.g., page load times, error rates, and navigation paths). This information helps us improve the performance and usability of InstituteOS. We do not use this data to identify individual users outside of secure application bounds.

3. Third-Party Cookies

In some instances, we may use trusted third-party services (such as secure payment gateways or customer support chat widgets) that place their own cookies. We do not allow third-party advertising networks to track users or place advertising cookies within the authenticated InstituteOS portal.

4. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject non-essential cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject strictly necessary cookies, you will not be able to log into or use the core InstituteOS application.

5. Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies and related technologies.

6. Contact Us

If you have any questions about our use of cookies, please email us at privacy@instituteos.com.

Cookie Policy